COMIC CON WALES TICKET FAQ
We get a number of questions relating to our tickets at events every year, so in an effort to help you before you attend Comic Con Wales, Wales's biggest comic convention, we have listed some of them here for you to peruse before the event.
DO I NEED TO PRINT MY E-TICKET?
No, you don't need to print your e-ticket, we can scan your unique barcode from your phone or tablet instead. However, we recommend making sure to download or take a screenshot of the barcode rather than relying on the internet at the venue to access your tickets. Don’t forget to make sure that your phone is well charged!
DO I NEED AN ENTRY TICKET IF I BUY A PHOTO OR AUTOGRAPH?
Yes, we cannot stress this enough, you MUST have an entry ticket for all members of your party if you have bought any photograph or autograph opportunities, these include meet and greets, the only exception to this is if you have purchased a Dimond Pass, in which case your entry is free. You can find out more about Diamond Passes HERE.
DO I NEED AN ENTRY TICKET IF I WANT TO ATTEND THE AFTER PARTY?
No, you do not need to attend the actual event if you wish to attend the after party, just purchase an after party ticket separately and join the queue outside the venue just before the doors reopen for the party.
CAN I GET A REFUND IF A GUEST CANCELS I WANTED TO SEE?
No, while we will always refund any photograph or autograph tickets bought if a guest, unfortunately, and on rare occasions, has to cancel, it is not our policy to refund entry tickets unless the event itself is cancelled.
CAN I BUY TICKETS ON THE DAY?
Although tickets can be purchased at the door if the event is not sold out, priority will be given to those who have pre-booked tickets. This may result in queuing to purchase on the day and a potential rise in the price of the tickets. Because of this, we strongly suggest pre-booking your tickets!
DO I NEED TO PURCHASE A TICKET FOR MY CHILD?
Children under the age of 4 do not need a ticket while children over the age of 5 need their own ticket. ALL children under the age of 14 MUST be accompanied by a paying adult, children aged 14+, may attend the event with no accompanying adult at their parent or legal guardian's own discretion.