COMIC CON WALES GUEST FAQ
We get a number of questions relating to guests at events every year, so in an effort to help you before you attend Comic Con Wales, Wales's BIGGEST comic convention, we have listed some of them here for you to peruse before the event.
DO I STILL NEED AN ENTRY TICKET IF I HAVE A PHOTO OR AUTOGRAPH TICKET?
Yes, no entry ticket is included with any of our photograph, autograph, or meet and greet tickets and entrance must be purchased separately. However, if you have one of the Monopoly Events Diamond Passes, this will include entry as well as queue jumping. You can purchase auto and photo tickets as well as all types of entry tickets on our ALL TICKETS page.
WHO WILL BE AT THE EVENT?
You can get an up-to-date list of current guests for the upcoming event here on our website by visiting our GUESTS page. All of our guests will be on the specified page with their attendance days included if they are not appearing on both days of the event.
We also promote confirmed guests through our social media channels which you can follow online. Please see our site footer for more information on our Social Media pages.
WILL THE GUEST I WANT TO SEE DEFINITELY BE AT THE EVENT?
All guests attend our events subject to their working commitments and because of this guests CAN cancel their appearance. It should be noted however that Monopoly Events has the lowest guest cancellation record and we always endeavour to get that same guest back to attend another event as soon as they are able. Should a guest cancellation occur we will try to let the public know as soon as possible and you will be refunded for any autograph or photograph tickets you have paid for concerning that particular guest.
*PLEASE NOTE: Only the guest tickets can be refunded, it is not our policy to refund entry tickets unless the event itself is canceled.
DO I HAVE TO BUY A PHOTO OR AUTOGRAPH TO MEET A GUEST?
As you can imagine our guests' time is extremely limited and they are in demand for the entirety of the event with many customers waiting to meet them and have something signed, so in order to definitely meet any of our guests, we ask that you do buy an autograph or photoshoot opportunity. You are welcome to queue for a selfie, but we do advise checking at the guest table to ensure that they are allowing selfies before queuing to avoid any disappointments.
HOW MUCH ARE PHOTOS AND AUTOGRAPHS?
You can find details of all our photo and autograph prices by visiting our Ticket Outlet site, Ticket Quarter. This should help you to plan your budget accordingly before attending the event. See our ALL TICKETS page for links.
I DIDN'T GET ANY TICKETS BEFOREHAND, CAN I BUY THEM ON THE DAY?
Provided the opportunity is not sold out then yes, you can pay by cash or card at the tables or at the photoshoot queue entrance.
HOW DO I MEET A GUEST TO GET SOMETHING SIGNED?
All of our signings take place at guest tables which can be found in the main hall. Simply get into the correct queue and wait to meet your guest, if you have a Disability Access pass or a Diamond Pass then you will be able to surpass the queue. Guests will be signing throughout the day provided they are not on a break, at a Q&A panel, or at a photoshoot. For more information on passes please visit our DISABILITY ACCESS page or our DIAMOND PASS page.
* PLEASE NOTE: Every effort is made to ensure that schedules are correct at the time of print/display but these are always subject to last-minute changes.
CAN I CHAT TO A GUEST?
If the guest queue is not too long then yes, of course, you can spend a few minutes chatting to the guests, however, please be advised that if they are busy, then other people will also be waiting to meet the guest and you may be asked to move along politely after a few moments.
CAN I GIVE A GIFT TO A GUEST?
Whilst the majority of guests are open to this we cannot guarantee that they will accept all gifts over the course of the weekend due to a variety of reasons including luggage restrictions. Please gracefully accept the guest's decision in this matter.
CAN I GET A SELFIE WITH A GUEST?
Most guests are more than happy to have a selfie taken with you at their table, this is ENTIRELY at the discretion of the guest as is the price and we do ask that you respect their choices in this matter. If selfies are available, however, you may pay for them at the table by credit or debit card or with cash.
CAN I HUG A GUEST?
We are all fans too and we get that you may get excited at the prospect of meeting a huge personal hero and it's only natural to want to give them a hug of gratitude, but again, this is entirely up to the guest in question, we simply ask that if they say no, that you respect their personal and private space and decision.
WHAT CAN I GET SIGNED?
All guests in the Signing Halls will have a selection of 8x10 images provided for free when you purchase an autograph although you can have personal items signed instead - these can include posters, DVDs, books, action figures, etc but the guests do reserve the right to refuse the signing of certain items and some items may carry an additional fee, once again this is at their discretion or that of their representatives.