top of page

DISABILITY ACCESS

Both the Comic Con Wales event and ICC Wales are disabled-friendly with full access to most if not all areas of the event.

ACCESSIBLE TOILETS

In addition to the disabled toilets throughout ICC Wales there is also a changing places facility providing a spacious environment that is safe, clean and accessible to all.

 

MOTORISED SCOOTERS AND WHEELCHAIRS

Please let the venue know if you have accessible medical requirements/equipment, this will be considered on an individual basis but you are encouraged to contact them at generalenquiries@iccwales.com in advance for ease of entry.

 

DISABILITY ACCESS  & CARER TICKETS

We now have a dedicated email inbox for Personal Assistant applications and Accessible Fast Track Tickets for disabled customers. Any queries regarding these tickets for any of our events now go to this email address monopolyaccessibility@ticketquarter.co.uk 
We have done this for a faster response time and swifter service for customers with additional support needs.

 

Please note, Personal Assistant tickets tickets for those under the age of 16 are not necessary as anyone under 16 must have adult supervision at the event regardless.


From 2023 we have a new system coming into play to make things more efficient. If you want to apply for an Accessible Fast Track Ticket and a Personal Assistant Ticket, firstly purchase your ticket as normal for yourself. You then contact the above email with your proof of ticket purchase and your application for an Accessible Fast Track Ticket and Personal Assistant Ticket if needed within 7 days of the purchase.

If accepted the carer will receive a non-value personal assistant ticket.

 

For any accessible fast track enquiries, please email the address above and the team will be able to look into this for you, though these are subject to availability. 

You can also check Handichelp for useful tips on living a better life with disability.

https://handichelp.com/

bottom of page